AI Call Center for EV Charging
Networks in North America
Purpose-built multilingual AI voice support for US and Canadian CPOs, fleet operators, and utilities, with CPMS-connected workflows and human escalation.
- Built for EV charging support
- Operator-approved workflows
- Human escalation for exceptions
- CPMS-connected support paths
Scripted EVCalls Example
Play a scripted call flow
This visual example has no audio and does not represent a live customer call.
Scripted EVCalls Example
Play a scripted call flow
This visual example has no audio and does not represent a live customer call.
Built for US & Canadian EV Charging Operators
EVCalls AI call center supports CPOs, eMobility providers, utilities, and fleet operators across North America with localized, multilingual driver support.
Call Routing for Your Network
We review your telephone setup and agree how driver calls reach the service and your receiving team.
Multilingual Driver Support
Configure language options around the driver populations served across North American charging corridors and communities.
24/7 Coverage Across All Time Zones
We map support hours, time zones, and receiving teams together so your workflow includes nights, weekends, and the handoff into the next shift.
CPMS API and Webhook Integration
We connect through your CPMS API or webhooks and test the information, requests, and confirmation signals used in your calls.
Reduce Support Costs for CPOs
We map routine charging questions separately from technical exceptions so your team can evaluate which calls belong in the service.
Data Review for Your Operation
We review hosting, caller details, access, and retention with your technical team as part of the proposed deployment.
Support Built Around Your Charging Network
24/7
Driver call availability
Multilingual
Language options scoped with your team
Connected
Workflows through your CPMS API or webhooks
Human handoff
Escalation to your designated support team
Built for Charging Point Operators and EV Infrastructure
We review your CPMS API or webhooks and configure the information, permitted requests, and human handoff your calls need. CRM, ticketing, and telephony connections are scoped around your systems.
Your Workflows
Workflow & Tickets
Your CPMS
Charger Management
Telephony
SIP / VoIP
CRM
Customer Records
Ticketing
Issue Tracking
Contact Center
Agent Routing
Your Workflows
Workflow & Tickets
Your CPMS
Charger Management
Telephony
SIP / VoIP
CRM
Customer Records
Ticketing
Issue Tracking
Contact Center
Agent Routing
Bring Your Support Questions
Your current calls, charging software, and receiving team shape the service. Our answers to common buying questions explain how a first discussion becomes a demonstration, a tailored proposal, and a pilot your team can review.
Plan a Working Demo
Bring one common call reason and the way your team handles it today. We'll use those details to prepare a practical demonstration.